Refunds
Refund Policy
How quality control, eligibility, and refund timing work for your orders.
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Quality Control & Inspection
- Product Inspection
- Quantity Verification
- Photo Confirmation
- Video Confirmation
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Refund Eligibility
- Supplier cannot provide products.
- Order cannot be fulfilled.
- Manufacturing issue discovered before export.
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No Refund After Delivery
Once an order has been delivered and accepted, it is no longer eligible for a refund.
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Refund Location & Timing
Approved refunds are issued to the original payment method used at checkout.
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Non-Refundable Situations
- Change of mind.
- Customer specification mistakes.
- Customs delays.
- Delivered goods.
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Refund Processing Time
- 5â15 Business Days
Need help with a refund?
For any questions regarding this Refund Policy, please contact us via WhatsApp or through our Contact page.
